Safe connections. Neutral supervision. Professional documentation.
Secure Family Visits provides structured supervised visitation services for children and vulnerable adults throughout the continental United States. We support families, attorneys, courts, guardians, and agencies with professionally trained monitors, secure case communication, and objective observational documentation.
Services are subject to case review, required-party participation, applicable court orders, location, scheduling requirements, and qualified monitor availability.
Secure Family Visits works with families, attorneys, courts, agencies, guardians, and other approved professionals seeking structured family contact. Cases may be court-ordered, attorney-referred, agency-referred, guardian-requested, or voluntarily arranged when all required parties agree.
Families receive structured intake instructions, secure communication, scheduling support, service agreements, payment information, and clear explanations of what to expect before services begin.
Learn how services beginCounsel can refer clients for supervised visitation, monitored exchanges, virtual contact, family reunification support, vulnerable adult visitation, and professional documentation.
Refer a clientWe provide structured service delivery designed to support court requirements, participant safety, professional boundaries, accurate observation, and reliable recordkeeping.
Review our professional standardsSecure Family Visits provides several forms of structured visitation support so the service environment can be matched to the court order, identified safety concerns, family circumstances, and purpose of the contact. The appropriate service type is determined during case review.
Professional supervision in an approved public or neutral location selected according to the court order, participant needs, local availability, and safety requirements.
Structured visitation in an approved residence after the required case review and home safety evaluation have been completed.
Monitored video contact that supports structured family interaction when distance, transition planning, or case circumstances make in-person contact difficult.
Structured transfers designed to limit or prevent direct contact between parties while documenting the child’s transition at the beginning or end of parenting time.
Additional structure for cases involving reconnection after limited, disrupted, or difficult contact. The precise scope depends on the case and assigned professional’s qualifications.
Neutral monitoring when guardianship, family conflict, diminished capacity, allegations of mistreatment, facility requirements, or court involvement make structured contact appropriate.
During supervised visitation, a trained monitor remains present to observe the contact, support compliance with approved rules, respond to safety concerns, and document what occurs. The monitor does not participate as a family member, attorney, custody evaluator, or judicial decision-maker.
A supervised visitation monitor documents observable facts rather than assumptions about a participant’s intentions, emotions, diagnosis, or character. Records distinguish between what was directly observed, what a participant stated, and what action the monitor took.
Services begin after the required case information has been submitted, the matter has been reviewed, required participants have completed intake, an appropriate monitor is available, and scheduling and payment requirements have been satisfied.
Provide the case location, requested service, participant information, preferred schedule, and the best way for our team to contact you.
Required participants submit applicable identification, court documents, background information, safety information, service agreements, and requested records.
Our team reviews the requested service, court requirements, location, participant needs, safety considerations, scheduling restrictions, and staffing requirements.
Once the case is approved and all prerequisites are satisfied, participants receive confirmed scheduling and the instructions needed for the first visit.
Secure Family Visits combines structured service delivery with trained monitors, secure administrative systems, objective documentation, and support before, during, and after the visit. This creates a more consistent process for families and the professionals involved in the case.
Monitor preparation addresses mandated reporting, trauma awareness, professional boundaries, objective documentation, de-escalation, field safety, high-conflict cases, and relevant child and family interaction needs.
MyCase helps organize approved case communication, intake records, reports, documents, and professional correspondence rather than relying on scattered text messages or unsecured delivery.
Access MyCase and payment informationDocumentation focuses on observable conduct, interactions, statements, redirections, transitions, and safety events without advocacy for either party.
Our team coordinates intake, case review, billing, scheduling, monitor assignment, documentation delivery, and approved case communication so the monitor can remain focused on the visit.
Secure Family Visits provides services across all 48 contiguous states and Washington, D.C. Alaska and Hawaii are not currently serviced.
Availability within each state depends on the city and county, requested schedule, service type, travel requirements, case complexity, safety needs, and qualified monitor availability.
Check service availabilityCost depends on the service type, location, visit length, travel requirements, requested documentation, case complexity, and whether specialized staffing is required.
Standard rates, payment requirements, cancellation policies, travel charges, holiday rates, and sliding-scale eligibility are published for review before scheduling.
View current pricing and feesThese answers explain several common service requirements. The applicable court order, service agreement, case review, and local availability control the requirements of an individual case.
A court order is not always required. Services may also be voluntarily arranged when all required parties agree in writing, complete intake, and accept the service requirements. When a court order exists, Secure Family Visits reviews it before services begin.
Yes. Attorneys may direct a family to the online inquiry form or contact Secure Family Visits with the basic case information. Each required participant must still complete the applicable intake and service requirements before scheduling can be finalized.
In-home supervised visitation may be available after the residence has completed the required safety evaluation and the case has been approved for home-based services. Approval depends on the court order, household circumstances, safety considerations, visitation needs, and monitor availability.
No. Secure Family Visits monitors do not transport children or vulnerable adults between participants or visitation locations. Transportation must be arranged by the responsible parties or another person authorized under the applicable order and service arrangement.
Yes. Available documentation may include individual visitation reports, Visit Experience Trackers, and Court Summary Reports. The records provided and any related fees depend on the service type, service agreement, and needs of the case.
The start date depends on completion of required intake, receipt of court documents and safety information, the requested location and schedule, and qualified monitor availability. Services cannot begin until all required administrative, safety, staffing, scheduling, and payment conditions are satisfied.
No. Secure Family Visits does not modify custody orders or decide when court-ordered supervision should end. Changes to the level, frequency, or conditions of visitation must be authorized by the court or agreed upon by all required parties when legally permitted.
Submit an inquiry with the case location, requested service, and preferred schedule. Our team will explain the intake requirements, review current service availability, and identify the information needed to evaluate the request.
Call: 201-345-3350 | Email: info@securefamilyvisits.com
Secure Family Visits does not provide legal representation, determine custody, interpret disputed court orders, or replace emergency, protective, medical, or law-enforcement services.
